Friday, April 10, 2009

Top of my Shit list today

I hate cable/internet companies!!!! I had one company that I used for the past 3 years for internet (dsl) & phone, I was supposed to be getting 3 mbps, but it was slow and froze up and I constantly had to reset the modum, and the rates kept going up so finally, I'd had enough, I switched to another company that has cable internet 5 mbps for cheaper and cable is so much faster than dsl, well it was great for about six days...then it wouldn't connect...reset the modum, restarted computer, call tech support, first I talk to a guy with a foreign accent who told me to do what I already did, he passed to buck, connected me to another tech, who sounded like doogie howser but stupid, I imagine a teenage boy sitting behind a computer screen chewing gum while surfing porn, he knows nothing, says he will send out a tech on monday, monday!!! today is wednesday for God's sake! I have an ebay business to run! best he can do. maybe they should change their name to Time-Creeper! Thinking the modum is junk, yesterday (thursday) I go to the local Time-Creeper office to exchange the modum to save time. I get it home, hook it up, nothing. A rep from Time-creeper calls me twice yesterday to check and see if it's working-which I find so strange, usually you have to practically hold a gun to someone's head to get to talk to a live person, I tell the person on the other end that it still isn't working and she tells me that they are having a area-wide problem with internet service. So, I still have no internet-that's one strick for this company! (I'm writing this at work). Pray for the techs at Time Creeper because my patience is wearing thin and they will more than likely get cursed!

3 comments:

  1. When I first got my cable modem, I couldn't get it to work, turns out that the ethrnet cable was bad!

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  2. I like otin's tip. He is good to have around. My mother in law demands to talk to an American when needing help. She said it helps. I was kind of relieved the stove broke. I didn't really want "trapped" with the in laws. We are going to go up there instead - about a 90 minute drive. So, we can leave whenever we want. Way better.

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  3. you know what, we had the same sentiments about net connection, i just thought it only happened in a third world country, now we are not alone, lol.it is indeed frustrating and testing your patience.still keeping my cool though.

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